Casumo Review




Massive welcome bonus

Very nicely themed casino

100% up to NZ$1,200

30 Free Spins

If you are looking for a casino that focuses on the game quality along with offering ample promotional offers then look no further than Casumo casino. Casumo is newer in the world of gambling, established in 2012, but that does not stop it from shining. This casino has already won multiple awards (it has recently won the Best Mobile Casino of the Year award at the annual EGR Operator Awards) and its unique theme makes it stand out.


The site has its own little mascot Casumo who looks like a small sumo wrestler and makes it fun to browse through the site. A banner scrolls on the main page and constantly displays the list of winners. Casumo is an instant play casino, which makes it compatible with most of the devices. It also offers a good layer of security and multilingual support.


Casino Welcome Bonus:


Casumo offers a welcome bonus to players who sign up for a new account. When a player makes a deposit for the first time on their casino account, they become eligible for the welcome bonus.


If you only register and do not make a deposit, you will only get 20 bonus spins as a welcome offer.  The casino matches 100% of your first deposit up to a maximum bonus of NZD 300


All bonuses and the bonus winnings need to be wagered 30 times before withdrawal. If you win free spins, that also needs to be wagered 30 times. The minimum deposit value is NZD 10.


Loyalty Rewards:


At Casumo casino, you can collect points by spinning and winning and when you have enough points to fill your progress bar, you tend to level up and have a chance to earn a reward. These rewards are given out in the form of “valuables” which contains either free spins, deposit bonuses or bonus money. Remember, wagering requirements are applicable to any winnings from free spins to the deposit bonus money.


At Casumo you can collect points by spinning and winning. When you collect enough points to fill your progress bar, you level up with a chance to earn a reward. Rewards are given out in the form of “valuables”, these contain either free spins, deposit bonuses or bonus money. Wagering requirements would apply for any winnings from free spins and for bonus winnings.


Wagering Contributions:


Casumo requires you to wager all bonuses and bonus winnings 30 times before withdrawal. If you win any bonus spins, that also needs to be wagered 30 times. Once you are done with the wagering requirement, the bonus funds automatically convert to real money.


Ongoing Promotions:

Apart from a welcome bonus, there are other bonuses that you will receive from Casumo once you join it. You may receive weekly new bonus promotions or a bonus for playing and advancing levels. Sometimes you will get a bunch of free spins when you log in or a bonus when you level up. This keeps changing and mainly exists so that the existing customers do not look for other casino platforms.



Casumo Software and Games:


The games on Casumo casino are all supported by the NetEnt platform out of which slots are the most popular owing to their stunning graphics and innovative features. Other than that, you will also find table games here such as blackjack and roulette and the variants they offer is quite impressive. Casumo Casino also offers video poker selection with 4 different variants: Jacks or Better, Deuces Wild, Joker Wild, and All-American Poker.



Online Slots:


Once you click on slots option from the toolbar menu, you land on the page displaying all sorts of real money slot games. Slots are also known as online pokies in NZ (New Zealand) and, Casumo is one of the best NZ online casinos to play online pokies on. There are several diverse games to choose from such as Book of Bob, Filthy Pirates and so on.


If you are looking for jackpot games, then Casumo offers 13 games to choose from such as Holmes, Hansel & Gretel and Dragon Chase


Casumo also offers the must drop jackpot and has a huge collection of games of that which is differentiated into three categories- the Daily drop, the Must Drop and the Mega Drop.


You will find a dedicated menu for jackpots and must drop jackpots in the navigating and it is easily accessible so you need not waste time finding it on the site.



Table Games & Video Poker Games:


At Casumo, you will find 34 table games to choose from including a few Roulette, more than one Blackjack, a few Hold’em, Baccarat and Mini-Baccarat. It is awesome to find a casino where you get to play more than one variety of the same game and this is what Casumo offers.


The casino section has 24 games with different varieties of the same game just similar to the table games, the difference is that these are live casino games which are played in real-time with live dealers. You can choose from Three Card Poker, Dream Catcher, Caribbean Poker, Monopoly Live, Roulette, Deal or No Deal and so on.



Live Gaming:


You can enjoy live dealer roulette and blackjack games in live casino room and experience the fun of playing in Vegas from the comfort of your home



Mobile Gaming:


Casumo casino when loaded on the mobile browser, you will be redirected to the mobile site which contains slots and games. It also has an iOS app and an Android app that can be downloaded to enjoy the game on your smartphones.



Casumo Restricted Countries and Territories:


Casumo Casino is restricted in several countries due to the gambling law restriction in that area. Here is a list of a few significant countries where you cannot operate this casino.


  • United States
  • China
  • France
  • French Guiana
  • Guadeloupe
  • Hong Kong
  • Italy
  • Martinique
  • Réunion


There are several other countries where this online casino cannot be operated. Visit the casino site to get the full details. Residents from all other countries can enjoy playing in this online casino including players from New Zealand and some other countries.Residents of all other countries where online gambling is legal are welcome.



Payment Methods at Casumo:


An exciting factor about making deposits in Casumo is that they do not charge any fees. They also accept currencies from many countries; hence conversion rate is not a problem. It is very rare than a casino online does not charge any fees which means the money you deposit is all yours to play with.


Here are the methods using which you can make a deposit:


  • Bank Wire Transfer
  • MasterCard
  • Neteller
  • Paysafe Card
  • Visa
  • iDEAL
  • GiroPay
  • Skrill
  • PugglePay
  • MuchBetter
  • Sofortuberweisung
  • CashtoCode
  • EcoPayz


Casumo offers a wide selection of payment methods except through cash and cheques which are not accepted. The minimum deposit amount is NZD 10 approx.



Withdrawal Methods at Casumo:


Casumo offers several withdrawal methods to choose from as mentioned below:


  • Bank Wire Transfer
  • Neteller
  • Visa
  • Skrill
  • MuchBetter


The withdrawal time is dependent on the withdrawal method you choose and varies from one method to another.


  • EWallets: 0-1 hours
  • Card Payments: 1-7 days
  • Bank Transfers: 1-7 days
  • Cheques: Not offered
  • Pending Time: 0-72 hours


When you withdraw a larger amount (100 euros or more), documentation is required for ensuring safety and verification process. Cryptocurrencies such as Bitcoin and Litecoin are not accepted in Casumo casino.


Security and Fair Play at Casumo:



Casumo is one of the top-ranked casinos, which means that the security they provide is top-notch. All personal information you feed on the site is encrypted and stored securely in reliable servers, and the site connection security is verified by COMODO CA Limited.


In fact, Casumo casino is very open about the measures they take to protect players and you can find detailed information regarding the same on their website. They implement SSL encryption and privacy protection to prevent sensitive player data from being leaked out.


Casumo is licensed by the Malta Gaming Authority and its services are regulated in the UK by the Gambling Commission. They have prevention measures in place to avoid underage customers playing on the site.


The NetEnt platform which is used to run this casino has been tested numerous times by conducting independent audits by TST and has proven to be completely random and fair. The website is “RNG certified” as mentioned at the bottom right portion of the Casumo website’s homepage.



Casumo Website and Usability:


The website offers great visual aesthetics, as clearly a lot of time has been spent on creating the cartoonish graphics that differentiates it from other casinos. The web design itself is simplified for the users to easily find what they are looking for. All the gaming options are available on the homepage and when you click on a link, it takes typically 35 seconds to load the page There is no download option for the games on site as all the games are accessed through instant play.


Casumo Mobile App Interface:


There are many reputed casinos out there which have an excellent desktop interface, but when it comes to the mobile experience, they deliver dinosaur experience of yore. Thankfully, Casumo understands the significance of good casino experience on hand-held devices hence, though the site is all about instant play, the designers specifically created an app that would smooth the entire process of mobile gaming, making the integration flawless and enjoyable at the same time.


Customer Support of Casumo:


Casumo offers 24 x 7 customer support and you can reach them via live chat or email. Unfortunately, they still do not have an online customer support call line which is an area where they can improve but it is easy to chat with a customer support personnel in less than 2 minutes which is a relief. You can also send them an email about your grievances and they usually reply in a few hours but for immediate assistance, we suggest you to live chat.

Responsible Gambling at Casumo:


The option PLAY OKAY on Casumo casino is an initiative to make sure that players are enjoying the casino positively. This section of the site helps in controlling gambling limits. The 5 sections with questions and answers can guide you and offer the necessary help.


These five sections include self-assessment test, mood, exclusion, budget, economy, time, behaviour, game talk and gambling therapy along with a few others.


The site also lets you set limits so you know when to stop.


Spending Budget:


This will limit the amount you can spend during a certain period.


Deposit Limit:


This will limit the amount you can deposit during a certain period.


Wager Limit


This will limit the total amount you can bet during a certain period.


Loss Limit:


This will limit the possible amount of losses you can make during a certain period.


Logged in Time Limit:


This limits how many hours you can be logged in to your account daily.


Login Time Block:


You can set a specific time block covering all days of the week during which you will not be able to log in to your account.


Take a Break:


If you feel you need a break from the casino, you can take a break up to 6 months after which your account will automatically be reopened. If you choose to end the break early, then a 24-hour cool-off period is applied before you can log in again.




If you feel that you are developing a gambling problem then we highly recommend you to exclude your account for 6 months at least. You will be unable to return-back during this time and will not receive any messages or texts from the casino. Once your exclusion period has expired your account will automatically reopen. You can exclude your account by contacting the support team.



What We Like:


  • Huge game collection
  • New promotions each week
  • Reward offer for level ups
  • Offers instant-play
  • 0-24 withdrawal time frame
  • Optimized well for mobile casino
  • 100% secure payments
  • 24/7 support by live chat


What We Don’t Like:


  • Customer support is not available via phone
  • Restricted in multiple countries


Our Verdict:


Casumo Casino is quite different from the other online casinos as it brings much more on the table. Additionally, its presence on Facebook and LinkedIn makes it easy for you to keep in touch with other players on the site. The amusing mascot along with the unique loyalty and bonuses make the entire experience enjoyable. We highly recommend you to give this casino a try to enjoy a one-of-a-kind gaming experience.

Pros and Cons

  • New Promotions each week
  • Great Mobile Design
  • Extensive Selection of Pokies
  • Lower than average RTP

    Casumo Information

    Payment Methods


    Company Information

    Casumo Services Limited


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    Matt Cooper

    Matt holds a BA in Journalism from the University of Auckland and has over 12 years of experience in the casino industry.

    By Matt Cooper

    Published: November 12th, 2020

    Last Updated: December 28th, 2021